Terms and Conditions
Terms and Conditions
Upon BOOKING:
Once you submit your booking request, our system will automatically send you the Guest Registration Form. At this time, we only accept eChecks, Master Card and Visa. Your reservation will be held for 48 hours. Within that time frame, our office must receive the completed guest registration form in order to move forward with the Vacation Rental Agreement. After 48 hours, if no registration form is completed, your dates will automatically drop from our system. Please email completed form to: sbmanager@signaturevacationrentals.com
A fully executed “Vacation Rental Agreement” is required within 72-hours to complete your reservation. The 50% Reservation Deposit is due upon execution and will reserve your dates. At this time, we only accept eChecks, Master Card or Visa. Review and acceptance of Signature Vacation Rentals Terms & Conditions which is made part of this rental agreement is required before a confirmation will be issued.
RATES:
Rates are quoted on a per night, per week or per month basis as noted. Unless specified, check-in time is after 4:00 p.m., and checkout by 11:00 a.m. on the day of departure. Most rates quoted are for a specified number of people (4 for 2-bedroom, 6 for 3-bedroom), additional guests are subject to a per person, per day charge. Charges vary and are subject to change without notice. All properties represented by Signature Vacation Rentals come fully equipped with television(s), linens, dishes and utensils and an initial supply of soap and paper goods. Other amenities vary per property.
ADDITIONAL CHARGES (NOT included in rate):
Rental Rates do NOT include daily maid service (unless noted), departure cleaning fee, County or City tax, Signature booking fee ($125) gratuities, out-of-country wire transfer fees, credit card admin fees, long-distance phone charges, car rental, daily pet fee, if applicable, food, liquor, laundry, personal items, excessive cleaning upon departure (i.e. upholstery or rug shampooing, etc.).
RESERVATIONS AND PAYMENTS:
Payment of the applicable Damage/Security Deposit amount together with a completed Guest Reservation Application and executed Rental Agreement must be received and approved by Signature Vacation Rentals before a confirmation will be issued. No grace period will apply. Final payment, consisting of the remaining balance, must be received by Signature Vacation Rentals at least thirty (30) days prior to guest arrival (or immediately if booked less than forty-five (45) days in advance of guest arrival). Failure to make final payments within 5 business days of the date of the Rental Agreement will make reservation subject to automatic cancelation.
SECURITY DEPOSIT:
Guests are required to make a Security/Damage Deposit to protect against any damages to and/or loss of items from the Property and to assure payment of items charged to the Guest Account. All properties which require a damage/security deposit of $2,500 or less may secure said deposit with a credit card. Any deposits $2501.00 or over, Guest is required to send a eCheck. The deposits vary depending on which vacation home is selected. The deposit will be held in Signature Vacation Rentals Trust Account and will be returned, minus deductions, not later than 15 calendar days after the termination of the agreement. A Team member of Signature Vacation Rentals will inspect the vacation home immediately upon departure and provide Guest will an email explaining any damages or deductions from held Security/Damage deposit. Deductions can be made for the following reasons: to repair or replace anything that is damaged, broken or missing; to pay any and all amounts due; to replace all keys; additional cleaning expense or to clean excessive dirt (i.e. stained carpets, furniture, walls, appliances, etc.) and put the unit, and the things in it, in the condition when you moved in. If your deposit is not enough to cover all the damages and costs, you must pay the extra amount, and you authorize us to charge the credit card provided.
INSURANCE:
You understand that our insurance does not cover your belongings or damage that you cause. You agree that we are not responsible for any loss or damage during the term of the rental agreement. You agree to carry insurance covering all of your personal property located in the unit or bear full responsibility for its damage including damage from fire, water, theft, or any cause.
CHANGES TO A BOOKING:
An additional $100.00 administrative fee will be charged by Signature Vacation Rentals for any change to a booking after a Confirmation has been issued. Acceptance of any change is subject to approval by Signature Vacation Rentals.
CANCELATION AND REFUNDS:
Cancelation of booking at any time after Confirmation has been issued will result in a 15% cancelation fee. Cancelation made within the 90-day period prior to check-in may result in forfeiture of the entire rental amount. Refund of monies paid for rental and services will be made under the following circumstances: (1) If, on the day that the rental is scheduled to begin, the property is unfit for habitation and no equivalent substitute can be obtained, or the property is not reachable by the usual means of transportation, or access to the property by visitors has been prohibited by authorities; or (2) The vacation home is re-booked for the same time period and at the same rate of initial booking. If a portion of the rental time is re-booked, a pro-rata refund will be made. All refunds, whether in whole or pro-rata, will be subject to the deduction equal to 15% of deposit(s) paid. To protect against cancelations caused by certain unforeseen events, such as illness, death, natural disasters, etc., we recommend that guests purchase trip cancelation and Interruption Protection insurance to assure refund of deposits paid and reimbursement of other vacation payments. Such insurance is available by contacting sbmanager@signaturevacationrentals.com
